We typically reply within 1-2 working days

Contact Support

Got a question about a purchase, a listing, or your account? Fill in the form below and our team will get back to you as soon as possible.

The more detail you give, the faster we can help.

Prefer email?

You can reach our team directly at:

support@pokebay.co.uk

Response times

General enquiries1-2 working days
Disputes & refunds1-2 working days
Technical issues1-2 working days
Weekends & bank holidays1-2 working days